UPS
|Application Architect
Parsippany, NJ, US
Summary
Led enterprise-wide AI adoption initiatives and architecture governance, driving modernization and innovation across critical platforms.
Highlights
Led a 100-person proof of concept for Cursor, involving product owners and engineers, which achieved power-user endorsement for broader adoption by integrating InfoSec (SSO and access control).
Piloted GitHub Copilot desktop for non-developer roles, driving VS Code Copilot adoption and coaching teams on effective M365 Copilot prompt patterns to enhance productivity.
Drove Agentforce architecture and established critical interface agreements for Salesforce CRM bulk data loading, ensuring architectural integrity through Solution Architecture Review consults.
Managed comprehensive AI Risk Assessments, guiding designs through Architecture Review Board (ARB) and Solution Architecture Review (SAR) processes to ensure security, scalability, and compliance.
Architected advanced Salesforce Service Cloud solutions and critical enterprise integrations (APIs, middleware, Entra ID/SSO), significantly modernizing case management capabilities.